Skip to main content

FAQ

We will ensure that your apartment is fully functional and freshly cleaned!

Yes, we have onsite maintenance.  Maintenance is on call 24 hours for emergencies.

You may place a service request online through the resident portal, RENTCafe Resident app, or contact the office.

Maintenance issues are resolved in the order they are received, emergencies take priority. We make every effort to have issues resolved within 24-48 hours.

No, you are not required to be present while service is being completed. If you are not present, we do request that your pet is secured on the day of service.  

During office hours, stop by the office to check out a key with your photo ID. If it is after business hours, you will need to contact a locksmith.

You can decorate your apartment as you wish, however, to avoid penalty you will have to restore it back to its original form before moving out. 

Sparkling Pool, Gym, Laundry facility, Kids park, package locker

Yes, open parking along with reserved covered spaces.

Within laundry facility on site

We have a deposit IQ of $87.50 + $250 non refundable or $500 refundable + $250 

Yes, as low as 3 Months

We make appointments and also accept walk ins

You can apply online or in person

You will pay your prorated rent up on move in 

Pet fee $10 if applicable - $5 Locker fee

You would need to choose your own electric and renters insurance company.

If they are in the apartment for more than 7 concecuitve days they would need to be added to the lease

Your reletting fee is found on the lease

Ikea, Walmart, Target, Khols, Michaels, Gp Water park, Dollar tree, Kroger, Michoahcana, Fast food places and sit down resturants

Kroger, Walmart, Target

We are on Pioneer going East from George bush toll way

Didn't find an answer?

Our team is always ready to answer your questions.

Testimonials